“I am not a FL resident and needed legal representation. I took some advice and met with Attorney Jim Sherris. He assured me that his firm would secure a satisfactory settlement. Elba Ramos was my contact at the firm. She went out of her way to keep me informed and up to date about my claim. Telephone calls were promptly answered. She was always patient and professional. Finally, she is still handling a small minor “glitch”. I feel confident that Elba will finalize everything to my complete satisfaction. Thank you Elba for everything that you did!”